Snapchat down latest update – How to get app WORKING again after millions left unable to log on without it crashing

SNAPCHAT is reportedly down for millions of users around the world.

Crashes were first reported in the early hours of this morning UK time (late Thursday night US time).

Snapchat acknowledged the outage in a tweet around eight hours ago  “We’re aware of an issue preventing some Snapchatters from logging in,” the company said from Snapchat’s support account.

“Hang tight, we are looking into it and working on a fix!" they added.

Snapchat support now advises users to manually updatein the App Store if issues continue but some users still appear to be having difficulty getting it working.

Read our Snapchat down live blog for the latest updates…

  • louis.allwood@thesun.co.uk

    WHO IS SNAPCHATS CO-CREATOR EVAN THOMAS SPIEGEL?

    The American businessman is the co-founder and CEO of the social media company Snap Inc.

    He created this company alongside Bobby Murphy and Reggie Brown while they were students at Stanford University.

    He was also named the youngest billionaire in the world back in 2015, which is some achievement.

  • louis.allwood@thesun.co.uk

    WHAT IS SNAPCHAT?

    Snapchat is a social media mobile app for ios and Android devices. One of the main concepts of the app is that people can send pictures or video messages and choose how long the recipient can view the message for.

    The temporary feel to the app was designed to give a more natural flow of engaging in conversation with others.

    You can now have access to hundreds of Snapchat filters to morph your own appearance on camera as well as playing interactive games with friends.

  • louis.allwood@thesun.co.uk

    SNAPCHAT ARE AWARE OF THE ISSUE

    In a statement released earlier today the social media platform said they are aware of the issue and are trying to fix it.

    The said “We’re aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!”

  • louis.allwood@thesun.co.uk

    HOW TO GET DARK MODE ON SNAPCHAT ON IPHONE AND ANDROID

    Snapchat has Dark Mode available for iPhone users.

    First, go into your profile – click the icon in the top-left.

    Next, choose Settings, which uses a small cogwheel as its icon.

    You’ll then need to scroll right down to the bottom of the My Account section.

    There you’ll find a panel that says App Appearance – tap it.

    From there, you have three options.

    You can tap Always Light, which means Snapchat will permanently feature a light theme.

    You can also choose Always Dark, which kickstarts a persistent Dark Mode.

    The other option is Match System, which will keep Snapchat in check with your iPhone system settings.

    So if you have system-wide Dark Mode activated in your iPhone, Snapchat will match it.

    And if you turn that setting off for your iPhone, Snapchat will follow suit.

  • louis.allwood@thesun.co.uk

    SNAPCHAT MEMORIES DELETED FOR SOME

    Many people that have deleted and then re-downloaded the app are complaining that they have either been locked out of their account, or that they have got back in to find that their snap memories have been deleted.

    One person commented, "Same thing happened with me my account is locked for no reason and I don’t trust ppl to hack my account and unlock it this is Snapchat fault the gotta unlock the accounts they locked by mistake they are not responding to this fault."

    Whilst another said, "Same happened with me this morning My Snapchat is locked for no reason I didn’t do any guideline volition or any third party stuff they locked mine for no reason I had my 5 years of memories I lost it all for no reason and they are not even responding to this problem."

  • louis.allwood@thesun.co.uk

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    HOW TO FIX SNAPCHAT AFTER MYSTERY BLUNDER BREAKS APP GLOBALLY

    Part of the problem is that users are still reporting issues even after Snapchat has claimed a "fix".

    That's because you'll need to manually update the app to get it to work again.

    If you're an iPhone user, that means going into the App Store and downloading the latest update.

    And it's the same story for Android users, but via the Google Play Store.

    Once you've updated, make sure to quit and restart the app.

    And if it still doesn't work, try restarting your phone and going from there.

    Another option is to totally uninstall and reinstall Snapchat on your device.

    However, we recommend simply updating your app first to see if that works.

    STILL DOWN

    Snapchat remains down for thousands of users tonight and while some have been able to log in again, many remain unable to use core features.

    The most recent update from the Snapchat support team doesn’t say when it would be fixed: “We’re aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!”

    SNAPCHAT RECENTLY CRASHED LAST MONTH

    The glitch on the iOS version of Snapchat caused the app to crash almost immediately after launch in June.

    Prior to the update, users attempting to launch Snapchat on their iPhone were shown an error message before the app crashed.

    After updating to the latest version, 11.34.1.35, the error message no longer appeared and users could send snaps as normal.

    Users took to Twitter to vent their frustrations at the outage.

    One wrote: “Updated Snapchat on iPhone x and leads to app crash immediately after update.

    “Tried restart, reinstallation multiple times but all in vein.”

    • louis.allwood@thesun.co.uk

      WHAT SHOULD YOU DO IF SNAPCHAT GOES DOWN?

      The Snapchat Support Twitter firstly suggests manually update your app in the App Store following the crash.

      If this failed then user should visit the website and go to the section labelled “My Snapchats have disappeared”.

      By pressing “yes”next to “still need help” you can fill out a form with more assistance.

    • louis.allwood@thesun.co.uk

      APP STORE NOT DOWNLOADING

      Last night it was also reported that the App store was also facing its own problems last night.

      Some users had reported that they were unable to download the App store on their Apple smart phones.

      “First Snapchat and now the App Store, can’t download anything at all.”

      Another adds: “I'm also unable to download anything. I've tried downloading apps I have no interest in downloading, just to verify it wasn't the specific apps in question (i.e. Snapchat).”

    • louis.allwood@thesun.co.uk

      WATCH: SNAPCHAT ADDS TIKTOK-STYLE FEED

      Snapchat adds TikTok-style feed – and will PAY you from $1million daily pot if your Snap is featured

    • louis.allwood@thesun.co.uk

      SNAPCHAT HAS RECENTLY ADDED NEW FEATURE "MY PLACES"

      With lockdown lifting and many people trying to make the most out of this summer, Snapchat has decided to launch a new feature called "My Spaces" which aims to help users find attractions easier.

      Snapchat wants to make it easier to find restaurants, stores, parks and othercool meet up spots.

      The new feature appears on snap maps, which will allow people to log their fave locations, send them to friends and find recommendations.

    • louis.allwood@thesun.co.uk

      WHAT HAS HAPPENED?

      The Snapchat team acknowledged that there was a problem with the servers at 11:51 pm that the app was down for many users across the nation.

      While the app is working for some, other are having difficulty accessing core features such as loading and sending pictures.

      Some users are also experiencing problems logging in.

    • louis.allwood@thesun.co.uk

      SNAPCHAT SUPPORT HAVE SAID THAT THE ISSUE IS FIXED, BUT MANY STILL HAVING PROBLEMS

      Snapchat have said that they have fixed the issue with the app, however many people are still having problems logging in.

      It has been advised by Snapchat to manually update the app.

      Users that have had no luck with this have opted to deleting the app and re-installing it.

    • louis.allwood@thesun.co.uk

      SNAPCHAT ARE AWARE OF THE ISSUE

    • louis.allwood@thesun.co.uk

      WILL UNOPENED SNAPS BE DELETED?

      Many people will be worried that they will miss out of snaps sent to them whilst the app is down, so here are the rules in which Snapchat servers operate.

      Snapchat servers are designed to automatically delete all snaps after they have been viewed by all recipients. However snaps sent to individuals will automatically delete after 30 days if unopened.

      However, in group chats Snapchat servers are designed to automatically delete unopened snaps after 24 hours.

    • louis.allwood@thesun.co.uk

      SNAPCHAT IS DOWN FOR THOUSANDS OF USERS

      Snapchat remains down for many users, as the social media platform crashed last night.

      Many have been left unable to open the app.

    • louis.allwood@thesun.co.uk

      WHO IS SNAPCHATS CO-CREATOR EVAN THOMAS SPIEGEL?

      The American businessman is the co-founder and CEO of the social media company Snap Inc.

      He created this company alongside Bobby Murphy and Reggie Brown while they were students at Stanford University.

      He was also named the youngest billionaire in the world back in 2015, which is some achievement.

    • louis.allwood@thesun.co.uk

      WHAT IS SNAPCHAT?

      Snapchat is a social media mobile app for ios and Android devices. One of the main concepts of the app is that people can send pictures or video messages and choose how long the recipient can view the message for.

      The temporary feel to the app was designed to give a more natural flow of engaging in conversation with others.

      You can now have access to hundreds of Snapchat filters to morph your own appearance on camera as well as playing interactive games with friends.

    • louis.allwood@thesun.co.uk

      SNAPCHAT ARE AWARE OF THE ISSUE

      In a statement released earlier today the social media platform said they are aware of the issue and are trying to fix it.

      The said “We’re aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!”

    • louis.allwood@thesun.co.uk

      HOW TO GET DARK MODE ON SNAPCHAT ON IPHONE AND ANDROID

      Snapchat has Dark Mode available for iPhone users.

      First, go into your profile – click the icon in the top-left.

      Next, choose Settings, which uses a small cogwheel as its icon.

      You'll then need to scroll right down to the bottom of the My Account section.

      There you'll find a panel that says App Appearance – tap it.

      From there, you have three options.

      You can tap Always Light, which means Snapchat will permanently feature a light theme.

      You can also choose Always Dark, which kickstarts a persistent Dark Mode.

      The other option is Match System, which will keep Snapchat in check with your iPhone system settings.

      So if you have system-wide Dark Mode activated in your iPhone, Snapchat will match it.

      And if you turn that setting off for your iPhone, Snapchat will follow suit.

    • louis.allwood@thesun.co.uk

      STILL DOWN

      Snapchat remains down for thousands of users tonight and while some have been able to log in again, many remain unable to use core features.

      The most recent update from the Snapchat support team doesn’t say when it would be fixed: “We’re aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!”

    • louis.allwood@thesun.co.uk

      SNAPCHAT RECENTLY CRASHED LAST MONTH

      The glitch on the iOS version of Snapchat caused the app to crash almost immediately after launch in June.

      Prior to the update, users attempting to launch Snapchat on their iPhone were shown an error message before the app crashed.

      After updating to the latest version, 11.34.1.35, the error message no longer appeared and users could send snaps as normal.

      Users took to Twitter to vent their frustrations at the outage.

      One wrote: "Updated Snapchat on iPhone x and leads to app crash immediately after update.

      "Tried restart, reinstallation multiple times but all in vein."

    • louis.allwood@thesun.co.uk

      WHAT SHOULD YOU DO IF SNAPCHAT GOES DOWN?

      The Snapchat Support Twitter firstly suggests manually update your app in the App Store following the crash.

      If this failed then user should visit the website and go to the section labelled "My Snapchats have disappeared".

      By pressing "yes"next to "still need help" you can fill out a form with more assistance.

      Source: Read Full Article